We offer a range of tailored service and support options, designed to optimise machine up-time and performance as well as maximise the longevity of the machines. Centred around a philosophy of preventative maintenance, our flexible and configurable service packages can be measured in accordance with your key performance indicators and cash centre requirements.
Our service and support options include:
- On-site engineers and field engineers
- Spares management
- Remote diagnostics
- 24-hour help desk
- Comprehensive training packages
All our hardware is designed to be upgraded, repaired and calibrated on-site, including upgrades of sensors, pocket configuration and output methods, significantly reducing cost of ownership and increasing machine availability. Simple software upgrades for category requirements are possible without mechanical adjustments.
Our team of over 350 engineers form our Global Knowledge Network which implements best-practice and shares opportunities across our global engineering team for process improvement and cost saving.
We believe your data belongs to you, and the open architecture of our hardware and software solutions gives you direct access to your data, without having to come through us.Read More
ECM™ is our market-leading integrated cash supply chain platform, enabling the strict application of internal processes and providing security, control and visibility of new and used note inventory.Read More
Our range includes solutions for the smallest operations to large-scale, high-volume cash centres. Open architecture allows seamless integration with networks and cash management systems such as ECM™.Read More
ACDP enables the processing of multiple customer deposits continuously in one pass. This is complemented by QDP™ which increases productivity by speeding up the reconciliation process.Read More
For added efficiency and security, SmartPack™ provides a fully automated system for the collection, transportation, labelling and shrink-wrapping of bundles of up to 1,000 banknotes.Read More
SmartShred™ provides total security and confidence in secure banknote destruction and includes bespoke end-to-end destruction, air conveying and collection systems.Read More
If you are looking to upgrade existing equipment, expand capacity, increase efficiency, integrate software or build a brand-new cash centre, our team will work with you every step of the way.Read More
Single Note Inspection
Developed by CPS to meet the needs of banknote printing works, the 9000™ single note inspection system will ensure your banknotes meet the defined quality standard.Read More
"CPS is a critical partner to our business. Their ECM™ BI software and sorting machines, supported by a service and maintenance programme makes up our fully integrated solution, which has enabled us to increase throughput and efficiency."
"The 7000™ QC is used in our inspection of new banknotes in addition to the inspection and analysis of the quality of banknotes in circulation and in quality verification and destruction of unfit banknotes. This combination is cost effective for us and gives us good flexibility, and we are overall very satisfied with the solution."