We offer a range of tailored service and support options, designed to optimise machine up-time and performance as well as maximise the longevity of the machines. Centred around a philosophy of preventative maintenance, our flexible and configurable service packages can be measured in accordance with your key performance indicators and cash centre requirements.

Our service and support options include:

  • On-site engineers and field engineers
  • Spares management
  • Remote diagnostics
  • 24-hour help desk
  • Comprehensive training packages

All our hardware is designed to be upgraded, repaired and calibrated on-site, including upgrades of sensors, pocket configuration and output methods, significantly reducing cost of ownership and increasing machine availability. Simple software upgrades for category requirements are possible without mechanical adjustments.

Our team of over 350 engineers form our Global Knowledge Network which implements best-practice and shares opportunities across our global engineering team for process improvement and cost saving.

Our Solutions

Data Solutions

Data Solutions

We believe your data belongs to you, and the open architecture of our hardware and software solutions gives you direct access to your data, without having to come through us.

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Software Solutions

Software Solutions

ECM™ is our market-leading integrated cash supply chain platform, enabling the strict application of internal processes and providing security, control and visibility of new and used note inventory.

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Sorting Solutions

Sorting Solutions

Our range includes solutions for the smallest operations to large-scale, high-volume cash centres. Open architecture allows seamless integration with networks and cash management systems such as ECM™.

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Efficient Processing

Efficient Processing

ACDP enables the processing of multiple customer deposits continuously in one pass. This is complemented by QDP™ which increases productivity by speeding up the reconciliation process.

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Banknote Packaging

Banknote Packaging

For added efficiency and security, SmartPack™ provides a fully automated system for the collection, transportation, labelling and shrink-wrapping of bundles of up to 1,000 banknotes.

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Banknote Destruction

Banknote Destruction

SmartShred™ provides total security and confidence in secure banknote destruction and includes bespoke end-to-end destruction, air conveying and collection systems.

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Consultancy

Consultancy

If you are looking to upgrade existing equipment, expand capacity, increase efficiency, integrate software or build a brand-new cash centre, our team will work with you every step of the way.

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Single Note Inspection

Single Note Inspection

Developed by CPS to meet the needs of banknote printing works, the 9000™ single note inspection system will ensure your banknotes meet the defined quality standard.

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Get in Touch

If you would like to know more about our solutions, get in touch and one of our team will get back to you.